New object drop: sculptural ceramics, glossy glass, and shelf-ready sets.
SVStrategies Vanguard Inc

Policies

Privacy Policy

This Privacy Policy explains how Strategies Vanguard Inc collects, uses, discloses, and protects personal information when you visit our website, create an account, place an order, contact us, or otherwise use our online store.

Personal information we collect

We may collect information that identifies, relates to, describes, or can reasonably be linked to you. The information we collect depends on how you use the website and store.

  • Contact details such as name, email address, phone number, billing address, and shipping address.
  • Account details such as email address, password credentials, account preferences, saved settings, and order history.
  • Order details such as products viewed, cart contents, purchases, returns, exchanges, cancellations, shipping information, delivery notes, and support requests.
  • Payment-related information needed to authorize, confirm, refund, or otherwise manage a transaction. We do not store full credit card numbers, CVC codes, or complete payment card details on our own systems.
  • Communications you send to us, including customer support messages, return requests, damage claim photos, product questions, and survey or feedback responses.
  • Device, usage, cookie, and similar technology data such as IP address, browser type, device type, referral URLs, pages viewed, session activity, and approximate location derived from technical data.

How we collect information

We collect information directly from you when you create an account, place an order, contact us, subscribe to updates, or submit information through the website.

We may also collect information automatically from your browser or device and from service providers that help us operate the store, process payments, fulfill orders, deliver email, prevent fraud, or understand website performance.

How we use information

We use personal information to operate the website, create and manage accounts, process orders, arrange shipping, provide order confirmations, handle returns and exchanges, respond to support requests, and improve the customer experience.

We may use information to recommend products, measure marketing performance, send promotional emails, improve our ceramic and glass home decor catalog, detect fraud, protect accounts, maintain business records, and comply with legal obligations.

How we disclose information

We may disclose information to service providers that help with website hosting, payment processing, order fulfillment, shipping, analytics, fraud prevention, customer support, email delivery, cloud storage, and business operations.

We may disclose information to payment processors, financial institutions, shipping carriers, insurance providers, and fulfillment partners as needed to complete orders, process refunds, manage delivery, investigate transaction issues, or resolve damage claims.

We may also disclose information when required by law, when you direct us to do so, or in connection with a business transaction such as a merger, acquisition, financing, reorganization, or sale of assets.

Cookies and similar technologies

We may use cookies, pixels, local storage, and similar technologies to operate the website, keep you signed in, remember cart contents, understand website traffic, improve performance, prevent fraud, and support advertising or analytics.

You may be able to control cookies through your browser settings. If you disable cookies, some parts of the website, account tools, cart, or checkout may not work properly.

Marketing choices

If you receive promotional emails from us, you may opt out at any time by using the unsubscribe link in the email or by contacting us at support@strategiesvanguardinc.com. Even if you opt out of promotional messages, we may still send non-promotional communications such as order confirmations, shipping updates, account notices, policy updates, or support responses.

Your privacy rights and choices

Depending on where you live, you may have the right to request access, correction, deletion, portability, opt out of certain targeted advertising or sale/sharing activities, withdraw consent, or appeal a privacy decision.

These rights may be subject to legal and operational exceptions. To submit a privacy request, contact us at support@strategiesvanguardinc.com. We may need to verify your identity before processing the request.

Children's privacy

Our website and store are not intended for children. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us at support@strategiesvanguardinc.com so we can take appropriate steps.

Security, retention, and transfers

We use reasonable administrative, technical, and physical safeguards designed to protect personal information, but no website, network, or storage system is completely secure.

We retain information as long as reasonably necessary to provide the store, fulfill orders, maintain accounts, comply with legal obligations, resolve disputes, prevent fraud, enforce agreements, and operate our business.

We may transfer, store, and process personal information in the United States and other countries where our service providers operate. These locations may have privacy laws that differ from the laws where you live.

Third-party services and links

The website may use or link to third-party websites, tools, payment providers, analytics services, shipping carriers, social platforms, or other online services that we do not control. These third parties may collect information under their own privacy policies.

Updates to this policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technologies, legal obligations, or business operations. When we update this Privacy Policy, we will revise the last updated date.

Contact

Questions can be sent to support@strategiesvanguardinc.com or mailed to Strategies Vanguard Inc, 1401 21st St Ste R, Sacramento, CA 95811, United States.